Remote Healthcare Call Center Supervisor - Member Experience
alignment healthcare usaNew York, NY
Remote Healthcare Call Center Supervisor - Member Experience
alignment healthcare usaNew York, NY
9 days ago
Occupations
Medical and Health Services ManagersCustomer Service RepresentativesFirst-Line Supervisors of Personal Service WorkersIndustries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Outpatient Care CentersAbout the role
Alignment Health is seeking a Supervisor, Member Experience to lead inbound call center teams and drive member satisfaction. This fully remote role requires overseeing performance, coaching staff, and ensuring service levels across markets in scope.
Minimum 3 years in customer service within healthcare/insurance and 2 years in a supervisory role are required. Bilingual ability and Nevada residency are strongly preferred.
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
Medical and Health Services Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
9 days ago
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