Linux Telecom Support Engineer – VoIP / SIP
kane partnersNew York, NY
Linux Telecom Support Engineer – VoIP / SIP
kane partnersNew York, NY
today
Occupations
Network and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Systems Engineers/ArchitectsIndustries
Computer Systems Design ServicesWired Telecommunications CarriersAll Other TelecommunicationsAbout the role
Hybrid: In-office 2 days per week in NJ | No sponsorship available
A growing technology organization is seeking a Linux Telecom Support Engineer to support production systems and troubleshoot complex issues across Linux operating systems, applications, and networks. This role is ideal for a technically strong professional with experience in telecommunications, VoIP, SIP, and Linux-based production environments who enjoys hands-on troubleshooting and working directly with customer engineering and development teams.
Responsibilities:
Troubleshoot production issues involving Linux operating systems, applications, networking, and VoIP platforms.
Apply software fixes, updates, patches, and system upgrades.
Analyze Linux logs, command-line output, and Wireshark packet captures to identify root causes.
Work directly with customer engineering teams to resolve technical issues and discuss requirements.
Document production changes and prepare Methods of Procedure (MOPs).Collaborate with development teams to report bugs, analyze traces, and support scheduled maintenance windows.
Required Qualifications:
5+ years of experience supporting Linux-based systems, preferably Red Hat Enterprise Linux (RHEL).Strong knowledge of Linux administration and troubleshooting.
Solid understanding of telecommunications, VoIP, SIP, and networking.
Experience analyzing Wireshark traces and network packet captures.
Proficiency gathering and analyzing logs and traces through the Linux command line.
Strong communication, problem-solving, and customer collaboration skills.
Preferred Qualifications:
- Linux scripting experience.
- Basic knowledge of PHP.Familiarity with the Diameter protocol.
- Experience with VMware vSphere.
- Basic knowledge of Cisco IOS.Work Arrangement
- This is a hybrid position requiring in-office attendance 2 days per week. Candidates must be authorized to work in the United States without employer sponsorship.
- If you have a strong Linux background combined with telecommunications and SIP/VoIP troubleshooting experience, we'd like to hear from you.
- Apply today for immediate consideration.
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JOB OVERVIEW
Experience level
Senior
Location
New York, NY
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
today
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