Communication Desk Assistant 4P/153

Key Responsibilities: Answer phones and emails in a professional and timely manner. Greet visitors and direct them to the appropriate department or personnel. Schedule appointments and maintain appointment calendars. Organize and maintain files and records for easy retrieval. Prepare reports, correspondence, and other administrative documents. Provide customer service support to internal and external customers. Maintain confidentiality and handle sensitive information with discretion. Perform other administrative duties as assigned.

Qualifications & Skills: Minimum 3 years of experience in a customer service or administrative support role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent written and verbal communication skills. Strong organizational and time management abilities. Ability to work independently and collaborate as part of a team. Demonstrated ability to handle confidential information with discretion.