Representative, I Carrier Compliance

Who We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promiseboth to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S.Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! Medical, Dental, and VisionBasic/Supplemental Life Accidental Death/Dismemberment Health Savings Accounts Flexible Savings Accounts Company Paid Holidays Paid Time Off 401k with Employer Matching Contribution Employee Stock Purchase PlanPaid Parental LeaveShort Term Incentive Program Employee Assistance Program Pet Insurance

What You'll Do: This role ensures every carrier we work with is legally authorized, insured, and safe under FMCSA and DOT rules, and stays that way. It protects carriers and shippers from regulatory, financial, and operational risk. Vet carriers' operating authority, insurance, and safety standing before onboarding; request and verify current policy documents. Analyze CSA scores and monitor compliance with DOT, FMCSA, and state rules, including driver qualification, vehicle safety, hours of service, and cargo documentation. Use compliance software and third-party services to flag carriers that fall out of compliance. Review violations, prepare corrective action plans, and track resolutions. Identify internal compliance vulnerabilities and push preventive measures. Contact carriers and Carrier Representatives to collect missing information and share compliance updates. Maintain accurate carrier records across multiple systems. Advisor for staff on compliance requirements and SOPs.

What We're Looking For: Experience/Education Associate's degree in transportation, logistics, business, or a related field required, or equivalent experience. Bachelor's degree preferred or equivalent experience preferred. Experience in the transportation industry is a plus.

Qualifications: Knowledge of FMCSA, CSA, DOT, and state transportation regulations. Experience in transportation operations, safety compliance, or regulatory enforcement. Ability to process large volumes of transactions quickly and accurately. Experience with safety audits, risk management, or compliance management systems preferred. Skills/Abilities Proficiency in Microsoft Office, Excel, and Teams, and the ability to research across multiple platforms. Strong attention to detail, record-keeping, and investigative skills. Analytical problem-solving and sound decision-making under pressure. Excellent verbal communication, with the ability to de-escalate and build positive carrier relationships. Effective time management, organization, and multitasking. Eagerness to learn new regulations and company guidelines.

Work Environment: This job operates in a normal professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers and fax machines, and filing cabinets.

Physical Requirements: While performing the duties of this job the employee must have the ability to communicate or exchange information; also, the employee is required to have close visual acuity to perform an activity such as viewing a computer, expansive reading, or preparing and analyzing data, reports and figures Work Environment / Physical Requirements Normal office settings. This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. This role will remain open until it has been filled.