Digital Communication Specialist

Key responsibilities: Configure and maintain print letter and digital communication templates, including coding print-letter logic and managing version control Coordinate with external vendors on template setup, mailing configurations, and troubleshoot any production issues Test new templates for accuracy and compliance, ensuring all required approvals are obtained before production release Required qualifications High School Diploma, GED, or equivalent required; Bachelor's Degree preferred Experience with letter-template setup, document generation, and vendor coordination Ability to translate business requirements into accurate system configurations and identify discrepancies Experience managing support tickets and coordinating with internal teams or external vendors Proficiency in Microsoft Excel, Word, Outlook, and Teams