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Hospitality & Events Supervisor

buchananGlens Falls, NY

2 days ago

Occupations

Meeting, Convention, and Event PlannersFood Service ManagersFirst-Line Supervisors of Personal Service Workers

Industries

CaterersOffices of LawyersFood Service Contractors
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About the role

Our client, a prestigious global Am Law firm, is seeking a Hospitality & Events Supervisor to lead and elevate the hospitality and client experience within its New York office. This is a hands-on leadership role overseeing reception, catering, events, conference services, vendors, and workplace hospitality, with a strong focus on service excellence, team development, and operational efficiency. This role will be on-site in NYC.
Key Responsibilities:
  • Lead, coach, and develop reception and catering teams, ensuring consistently elevated service standards
  • Oversee in-house meetings, catering, conferences, and firm-sponsored events from planning through execution
  • Manage catering and hospitality vendors, inventory, invoices, and service quality
  • Develop and implement SOPs, service standards, and process improvements to streamline operations
  • Partner closely with Facilities, Office Services, vendors, and internal stakeholders to ensure seamless office operations
  • Coordinate event logistics, conference rooms, catering setups, and day-to-day workplace hospitality
  • Drive a polished, professional experience for clients, visitors, attorneys, and employees
Key Qualifications:
  • Bachelor’s degree preferred
  • Prior law firm or professional services experience strongly preferred
  • 3+ years of progressive leadership experience in hospitality, catering, food service, conference services, hotel operations, workplace experience, or a similar service-driven environment
  • Proven experience leading and developing service-oriented teams
  • Strong vendor management, organizational, and communication skills
  • Experience creating SOPs, improving processes, and elevating service standards
  • Professional, polished, highly detail-oriented, and comfortable managing multiple priorities

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JOB OVERVIEW

Experience level

Senior

Location

Glens Falls, NY

Occupation

Meeting, Convention, and Event Planners

Industry

Caterers

Posted

2 days ago

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