Payer Back Office Strategy / Technology / Operations Consultant, Senior Associate
pwcHouston, TX
Payer Back Office Strategy / Technology / Operations Consultant, Senior Associate
Occupations
Business Operations Specialists, All OtherManagement AnalystsProject Management SpecialistsIndustries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesOther Scientific and Technical Consulting ServicesAbout the role
Overview:
As a Senior Associate, you will help healthcare payer clients modernize back-office operations, core technology, and operating models across claims and related functions. You’ll analyze complex problems, manage workstreams, and guide junior teammates while aligning with project goals. Your work supports strategy, technology, and operations efforts to improve platform execution and streamline payer processes. This role offers the chance to shape payer modernization initiatives within a collaborative Advisory practice. Compensation / Benefits medical dental vision 401k holiday pay vacation
Responsibilities:
Analyze payer operations, technology, and strategy workstreams to identify gaps and opportunities Support transformation initiatives across claims, customer operations, core platforms, and admin functions Develop deliverables that synthesize data, metrics, and client input into practical recommendations Apply process improvement, change management, and digital tooling to streamline payer workflows Interpret performance trends to inform cost-reduction and efficiency decisions Collaborate with clients by building trusted relationships and adapting to needs Review junior team outputs and provide feedback to improve analyses Contribute to solution development using payer modernization, operations strategy, and technology insights
Key requirements:
Bachelor's degree 4+ years of experience unknown for field of study (see ‘What Sets You Apart’) Client relationship building Analytical thinking Team leadership or mentoring Oracle OHI Epic Facets
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JOB OVERVIEW
Experience level
Senior
Location
Houston, TX
Occupation
Business Operations Specialists, All Other
Industry
Administrative Management and General Management Consulting Services
Posted
today
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