Technical Support Technician

brooksourceMorrisville, PA

yesterday

Occupations

Computer Network Support Specialists Computer User Support Specialists Network and Computer Systems Administrators

Industries

Computer Facilities Management Services Computer Systems Design Services Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

$20.00 - $25.00 per hour

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About the role

Technical Support Technician Our client, a leading operator of large-scale data centers, is seeking a hands-on Technical Support Technician for a fully onsite, contract-to-hire position in Fairless Hills, PA. This role is ideal for early-career technicians eager to develop their skills in mission-critical data center operations. You will support critical infrastructure across facilities in various operational stages, ensuring the continuous operation of the site and strict adherence to safety and quality standards. The position offers a clear path to permanent employment for the right candidate and requires participation in a 24/7 support model with occasional regional travel. The schedule consists of four 10-hour shifts (4x10), 7:00 AM – 5:30 PM, with weekend coverage subject to change. If you take ownership of your work, hold yourself to high safety and quality standards, and are eager to keep learning, we encourage you to apply. Fairless Hills, PAOn-Site Role$20–$25/hr (DOE)

What You'll Do:

Move, install, and implement large enterprise hardware and equipment within the data center environment
Install and patch fiber and copper cabling between equipment; support rack installations
Identify, research, troubleshoot, and resolve technical hardware and infrastructure issues; document, track, and monitor problems through to timely resolution
Respond to requests for technical support across the site and follow well-established hardware installation and break-fix procedures
Ensure proper safety and security standards are maintained throughout all cabling and rack installation work
Safely use material handling tools and equipment
Participate in a 24/7 support model, including primary responder rotation and after-hours support as needed
Travel within and outside the regional work area as required
Regularly lift and/or move up to 40 pounds; participate in group lifts for heavier equipment
Work in cramped, elevated, and/or noisy environments; ascend and descend ladders, stairs, and gangways safely and without limitation
Bending, lifting, stretching, reaching, standing, and walking for up to 8+ hours a day
What You BringHigh school diploma or equivalent 1+ year of experience in technical or vocational roles (e.g., computer hardware repair, infrastructure cabling, network deployment, or data center operations)
Ability to follow pre-established guidelines and procedures and work effectively under supervision
Valid driver's license and access to reliable personal vehicle for regional travel (company transportation is not provided)
Safety-first mindset with ownership, accountability, and commitment to continuous learning
Knowledge of network cabling, optic types, and test equipment (preferred)
Industry-standard certifications such as CompTIA, CCENT, or Network+ (preferred)
Experience with cabling infrastructure best practices and methodologies (preferred)
Ability to regularly lift/move up to 40 pounds and participate in group lifts for heavier items
Comfortable working in 24/7 environments, including after-hours and primary responder rotation
Ability to work in cramped, elevated, and/or noisy environments
Physical ability for bending, lifting, stretching, reaching, standing, and walking for extended periods
Ability to safely ascend/descend ladders, stairs, and gangways without limitation

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC.All employees receive the same benefits, policies, and terms of employment. EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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JOB OVERVIEW

Salary

$20.00 - $25.00 per hour

Experience level

Junior

Location

Morrisville, PA

Occupation

Computer Network Support Specialists

Industry

Computer Facilities Management Services

Posted

yesterday

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