French-Speaking Customer Service Agent

Responsibilities: Handle customer inquiries and requests Provide accurate and professional information Assist customers with their questions and concerns Resolve customer issues efficiently Follow established procedures and service standards Maintain a high level of customer satisfaction Requirements C2 or native-level French proficiency Excellent verbal and written communication skills Strong customer service and problem-solving skills Ability to work effectively in a team environment Must already reside in Portugal Must live within 50 km of the Braga office Candidates requiring relocation will not be considered