Remote Tier 2 NOC Analyst: Afterhours Incident Response
effortless officeNew York, NY
Remote Tier 2 NOC Analyst: Afterhours Incident Response
effortless officeNew York, NY
yesterday
Occupations
Computer Network Support SpecialistsNetwork and Computer Systems AdministratorsComputer Systems AnalystsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
Effortless Office is seeking a Tier 2 NOC Analyst to monitor client environments, investigate incidents, and provide escalation support to Service Delivery Teams. Remote-based role with afterhours coverage and a focus on IT operations, alerts, and knowledge base improvements. You will work with RMM, SIEM, and cloud platforms, handle tickets, perform root-cause analysis, and contribute to documentation. 3–7 years in IT/MSP preferred, with relevant certifications and strong communication skills.
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
Computer Network Support Specialists
Industry
Computer Systems Design Services
Posted
yesterday
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