About the role

Operations Support Specialist We are seeking a detail-oriented and tech-savvy Operations Support Specialist to join our team. This role involves hands-on work with hardware and software tools to collect, process, and manage operational data. The ideal candidate will have strong organizational and communication skills, a proactive mindset, and the ability to adapt in dynamic environments.
Key Responsibilities:
  • Accurate and timely collection, extraction and processing of data using proprietary software.
  • Installing and testing hardware (requires use of technical/installation equipment).Identify and troubleshoot recurring problems and work with team to make improvements
  • Raise dependencies and risks when performing operations
  • Support device inventory maintenance and setup and prepare devices for operations
Minimum requirements:
  • Ability to work both independently and within a team
  • Ability to efficiently plan, document, and communicate status on projects.
  • Strong verbal and written English communication skills with the ability to communicate cross-functionally with local and Global teams/stakeholders
  • Ability to navigate ambiguity and make quick course corrections when necessary
  • Aptitude for learning new technologies
  • Strong organizational skills and superior attention to detail
  • Strong analytical and problem-solving skills
  • Ability to meet deadlines and schedules and be accountable
  • Willingness and ability to travel within city limits as well as in the region
  • Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather (up to 10 miles per day)
  • Clean driving record and a valid Driver's License
Preferred Qualifications: BA or BS degree or equivalent practical experience. Experience using Android, iOS, or in-development tools, Familiarity with Mobile & web technologies

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JOB OVERVIEW

Experience level

Junior

Location

New York, NY

Occupation

Telecommunications Equipment Installers and Repairers, Except Line Installers

Industry

Electronic and Precision Equipment Repair and Maintenance

Posted

10 days ago

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