On-Site QA Specialist - Elevate Customer Service & Dispatch
24 hours groupNew York, NY
On-Site QA Specialist - Elevate Customer Service & Dispatch
24 hours groupNew York, NY
17 days ago
Occupations
Quality Control AnalystsCustomer Service RepresentativesSoftware Quality Assurance Analysts and TestersIndustries
Telemarketing Bureaus and Other Contact CentersTaxi and Ridesharing ServicesCustom Computer Programming ServicesAbout the role
24 Hours Group is seeking a Quality Assurance (QA) Specialist to ensure exceptional customer service standards. The QA Specialist will monitor interactions, provide feedback, and drive improvements. This on-site role at 5 Abuseridze Tbeli St., Tbilisi, Georgia, requires strong communication skills and attention to detail.
The ideal candidate should have a background in customer service or QA, be comfortable with CRM systems, and possess strong analytical skills. A full-time position with competitive compensation and an attendance bonus awaits.
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JOB OVERVIEW
Experience level
Junior
Location
New York, NY
Occupation
Quality Control Analysts
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
17 days ago
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