Inside Sales - Woburn, MA

Hours: Monday-Friday 8AM to 5PM Salary: $27 to $30 per hour plus commission North East Electrical offers electrical products and services to contractors. We operate throughout the Northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Within North East Electrical we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. As a member of the Branch team, you will be responsible for providing excellent customer service through all traditional avenues of selling as well as our Digital Tools. What a day in this role looks like: Grow sales and gross margin; take orders over the phone, in person and via our Digital Tools. Enter stock, special, direct and back orders as required. Provide customers with information and demonstration of our online solution for fast and easy ordering through our website. Responsible to participate in on-going training for Digital Tools. Utilize resources inside and outside the company to assist in closing sales and providing service. Participate in processes and programs aimed at promoting our digital tools to enhance the customers buying experience. Perform outreach calls to new and existing customers to drive business and increase market share. Back up and provide assistance to the counter. Perform other duties as required or directed by Manager. What we are looking for you to bring to us: High School Diploma required.2 Year College or Vocational School preferred with emphasis on electrical and construction industry and/or equivalent knowledge through job related experience and training. Excellent customer service skills Strong computer skills with emphasis on Excel and Website navigation What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave Union Pension Professional and personal development programs Associate Discounts Tuition Reimbursement Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Assistance Program (EAP)We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.