About the role

Mohegan Sun in Uncasville, CT seeks a Support Manager to design and operate the incident management function for the Digital Gaming division. You will build a centralized model to triage, escalate, and resolve technical and player-impacting issues across sportsbook, casino, payments, and other systems. Responsibilities include leading incident response, coordinating cross-functional war rooms, defining SLAs, and reporting on incident metrics.

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JOB OVERVIEW

Experience level

Mid

Location

Bel Air, MD

Occupation

First-Line Supervisors of Gambling Services Workers

Industry

Casinos (except Casino Hotels)

Posted

yesterday

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