About the role

John Evans Recruiting is conducting a search for a Vice President, Contact Center for a high growth call center in the B2C industry. This person must be based in Baltimore and must be able to lead a growing team of 150-200+ call center representatives working 7 days a week. This position is for a contact center leader who excels with workforce management and outbound lead generation. This contact center does not do customer care but instead is solely focused on outbound marketing and sales. Our client is willing to pay to relocate a candidate to Maryland for this high-profile opportunity, critical to driving revenue for their organization.
Requirements: 15+ years of contact center leadership experienceB2C industry experience is a must 5+ years of experience driving revenue in a sales-focused contact center Proven expertise in implementing efficiencies related to AI and technology

Matching similar jobs

JOB OVERVIEW

Experience level

Manager

Location

Baltimore, MD

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

2 days ago

Tired of running searches?

Rank the roles you'd take once, and matches like these arrive on their own.

CREATE PROFILE