Private Branch Exchange(PBX) Technician

Responsibilities: Job duties include but are not limited to: Operate, maintain, troubleshoot, and repair Base Telecommunications System (BTS) infrastructure supporting mission-critical voice and data services. Provide technical support for Avaya voice switching systems and supporting equipment, including user provisioning, call routing, translations, gateways, and associated telephony components. Support VoIP and SIP-based telephony environments, including analog and digital circuits, gateways, and customer premise equipment. Perform inside plant and outside plant telecommunications work, including installation, termination, splicing, testing, labeling, and repair of copper and fiber optic cabling. Respond to and restore telecommunications outages, alarms, and trouble tickets within required time-lines to ensure continuity of operations and mission readiness. Conduct preventive maintenance inspections on telecommunications infrastructure; identify deficiencies, document findings, and perform corrective actions. Perform cable location, staking, and marking activities in support of excavation, construction, and dig permit requirements while ensuring safety and accuracy. Install, modify, and remove telecommunications circuits, cross-connects, and disconnects; verify proper service restoration following maintenance or work completion. Test and certify copper and fiber optic cabling using approved test equipment and accurately document test results and maintenance actions. Maintain accurate and timely documentation, including work orders, trouble tickets, inspection records, cable test results, and telecommunications infrastructure records using approved systems. Provide technical input and field support for engineering reviews, site surveys, and infrastructure modifications related to telecommunications projects. Comply with all security, safety, and environmental requirements, including DoD and installation policies; properly use PPE and follow confined space, electrical, and underground utility safety procedures. Coordinate effectively with Government personnel, supervisors, and team members to prioritize work, communicate status, and maintain professional conduct on a military installation. Other duties as assigned