Operations Manager-Pediatric and Orthodontic Dental Group

Position Summary: The Operations Manager will oversee the day-to-day operations of our dental practice, ensuring efficiency, profitability, exceptional patient experiences, and team accountability. The ideal candidate has extensive experience managing a busy dental office with three or more providers working daily and has played a key role in scaling practice growth.

Required Qualifications: Minimum 5 years of dental practice management experience in a leadership or operations management role. Experience managing a high-volume dental practice with 3+ providers per day. Demonstrated history of contributing significantly to practice growth, operational efficiency, and profitability. Strong knowledge of dental scheduling, insurance processes, collections, staffing, and patient flow management. Proven ability to lead, coach, and hold teams accountable to performance goals. Excellent communication, organizational, and problem-solving skills. Experience with dental practice management software and reporting systems.

Key Responsibilities: Oversee daily operations across all departments. Monitor and improve key performance indicators (KPIs), production, collections, and patient retention. Develop and implement systems that improve efficiency, profitability, and patient satisfaction. Recruit, train, mentor, and manage administrative and clinical support staff. Ensure optimal provider scheduling and chair utilization. Manage budgets, payroll oversight, and operational expenses. Drive practice growth through strategic planning and execution. Maintain compliance with regulatory, safety, and company standards. Collaborate with ownership and leadership to achieve short- and long-term business goals.

Preferred Qualifications: Multi-location dental practice experience. Experience in pediatric dentistry, orthodontics, or group dental practices. Strong understanding of revenue cycle management and insurance operations. Experience leading teams of 20+ employees.

What We’re Looking For: We are looking for a results-oriented leader who can demonstrate: A measurable impact on practice growth. Success in managing large teams and multiple providers. Strong operational and financial acumen. A commitment to building a positive, accountable, and high-performing culture. Compensation Competitive salary based on experience. Performance-based bonus opportunities. Benefits package available.