Lead Nurture & CRM Specialist

On Top Roofing is seeking an experienced Lead Management Coordinator to own the daily lifecycle of every incoming lead, from first contact through routing and follow-up. You will be the first human touchpoint for prospects, handling calls, forms, emails, and chats, while supporting marketing campaigns and life-cycle management. You will report to the Director of Marketing. This full-time role focuses on lead categorization, qualification, and CRM hygiene, ensuring timely follow-up, accurate