Medical Assistant, Family Practice

Medical Assistant, Family Practice Apply: Mercyhealth Cherry Valley - Rockford, IL: Full time: Posted Today: 2026-02796OVERVIEW The medical assistant prepares patients for appointments, helps with exams and procedures, collects information, and keeps patient records updated. They also schedule appointments, answer calls, handle referrals and payments, and make sure the clinic has the supplies it needs. SCHEDULE: 40-hours per week SHIFT: Days ESSENTIAL DUTIES AND RESPONSIBILITIES* Rooms patients, collects assessment data and prepares patient according to specific need.* Assists in examination, treatment and other clinic procedures.* Assists with laboratory procedures, screening tests and QI projects.* Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.* Schedules appointments and enters appointment date and time into computerized scheduler.* Conducts reminder calls to all patients.* Greet and directs patients, salespeople, and visitors.* Registers patients by verifying that patient's record is up to date and accurate.* Makes appropriate changes in computer system and on patient's chart.* Coordinates referrals for patients through insurance and other physician offices.* Collects payment from patients and issues receipt where applicable.* Prepares and maintains patient charts.* Maintains and orders supplies.EDUCATION AND/OR EXPERIENCEGraduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred.CERTIFICATION/LICENSUREApproved CPR or BLS certification required within 90 days. Medication injection training and pharmacology is a required competency to perform medication administration.OTHER SKILLS AND ABILITIES N/ALEVEL OF SUPERVISIONSome independent judgment is required, but decisions are limited by standard practices or procedures.SUPERVISESN/APAY RANGE:$18.28 - $28.69 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including:* Medical, Dental, Vision* Life & Disability Insurance* FSA/HSA Options* Generous, accruing paid time off* Paid Parental and caregiver leave* Career advancement and educational opportunities* Tuition and certification reimbursement* Certification Reimbursement* Well-being Programs* Employee Discounts* On-Demand Pay* Financial Education* Annual recognition/awards events* Partner appreciation days* Family entertainment/attractions discount* Community service/improvement opportunities