Associate Data Center Implementation Specialist

Responsibilities: Provide daily operational support within a production data center Install, replace, configure, and troubleshoot server hardware Coordinate onsite work with field engineers, vendors, and colocation teams Manage service tickets, hardware inventory, parts shipping, and receiving Monitor servers and escalate hardware or system issues Collect logs and follow vendor-recommended troubleshooting procedures Perform firmware upgrades, operating system installations, and system updates Support GPU and network interface configuration and testing Maintain equipment records, rack elevations, serial numbers, and runbooks Conduct system validation and operational readiness testing Respond to urgent hardware and infrastructure issues as needed Required Skills Hands-on experience repairing or replacing server components Basic networking knowledge Experience using the Linux command line Ability to read and interpret Linux logs Strong troubleshooting and ticket-management skills Clear written and verbal communication Ability to lift up to 65 pounds and work safely from a ladder Availability for occasional after-hours or weekend support Preferred Skills Previous data center or field service engineering experience RoCE networking knowledge NVIDIA GPU or NIC experience Experience supporting high-performance computing environments