Financial Services Escalations Specialist
dexianIowa, LA
Financial Services Escalations Specialist
dexianIowa, LA
yesterday
Occupations
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelFinancial Clerks, All OtherIndustries
Other Activities Related to Credit IntermediationCredit Card IssuingTelemarketing Bureaus and Other Contact CentersAbout the role
Dexian is seeking an Escalations Representative to join our team in West Des Moines, IA. You will support escalation cases, identify opportunities to improve processes, and handle moderately complex customer support tasks under supervision.
You will interact with client personnel to provide effective assistance and resolution of issues, focusing on credit card product escalations and ensuring quality service within a stable, growth-oriented organization.
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JOB OVERVIEW
Experience level
Senior
Location
Iowa, LA
Occupation
Customer Service Representatives
Industry
Other Activities Related to Credit Intermediation
Posted
yesterday
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