Technical Support Engineer APIs & FinTech

speedrun talent networkMillbrae, CA

today

Occupations

Engineering Technologists and Technicians, Except Drafters, All Other Computer User Support Specialists Software Developers

Industries

Software Publishers Custom Computer Programming Services Computer Systems Design Services

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About the role

Plaid is seeking Technical Support Engineers to join our team in the Pacific Time Zone and work Pacific Time hours. You will manage customer issues from first symptom to resolution, communicating clearly with customers and internal teams. In this role you will troubleshoot using internal tools, document findings, and collaborate with Engineering, Product, and GTM teams to drive solutions while delivering a world‐class customer experience.

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JOB OVERVIEW

Experience level

Senior

Location

Millbrae, CA

Occupation

Engineering Technologists and Technicians, Except Drafters, All Other

Industry

Software Publishers

Posted

today

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