Guest Service Captain - Valet & Hospitality Lead

Towne is seeking a Guest Service Captain to orchestrate the service experience for hotel guests, coordinating with coworkers to meet service standards. Under the Account Manager, the role includes coordination, administration, and troubleshooting when on-site. The position may require quick judgment for expediency and reports to non-management levels. It emphasizes a friendly, professional demeanor, door-opening, bell services, guest directions, and teamwork while ensuring safety and consistency