Facility Access & Day Porter Assistant

Location: Bellevue, WA & Everett, WA Type: Contract Compensation: $37.00 - $74.00 per hour Contractor Work Model: Onsite

Responsibilities: Manage the flow of the front desk, greet guests, assist visitors, and ensure adherence to Facility Access and Security Procedures. Assist with facility-related tasks including requests from staff via service desk portal, JIRA, and general administrative duties. Coordinate meeting logistics for conference rooms, including scheduling, catering, setup, and cleanup. Assist with onboarding and offboarding staff and direct guests or vendors to designated areas within the facilities. Maintain cleanliness, organization, and inventory of common areas, breakrooms, and appliances such as refrigerators, coffee machines, and microwaves. Handle receipt and distribution of mail and packages, including shipping assistance as needed. Learn and understand business operations to provide value-added service and strengthen vendor relationships. Support emergency response efforts as part of the team. Participate in regular cleaning and maintenance of breakrooms and conference rooms on a weekly, quarterly, and annual basis. Use Maptician to assist staff in reserving "hotel" desks and float offices for specific staff members. Travel between Bellevue and Everett locations to provide additional support as needed. Perform other duties as assigned to support the facilities team.

Requirements: 1-3 years of front desk reception or related customer service experience; high-volume reception experience preferred. Excellent customer service, interpersonal, and communication skills. Reliable and dependable with the ability to work flexible hours from 6:30am to 5:30pm. High school diploma required; AA degree preferred or equivalent experience. Proficiency in MS Word, Excel, Outlook, and PowerPoint; familiarity with JIRA service desk, Maptician, and Confluence is a plus. Strong organizational skills, attention to detail, and ability to prioritize tasks effectively. Effective problem-solving skills and the ability to work independently with minimal supervision. Professional demeanor with excellent written and verbal communication skills. Ability to lift up to 30 pounds and perform physical tasks associated with the role.