About the role

Sprout is seeking an experienced ITAD and enterprise IT leader to drive day-to-day operations for the IT Hardware Technician and AI Server Configuration Technician teams. You will manage workflow, quality, and staffing to meet production goals. You will oversee KPI tracking, SLA compliance, and detailed performance reporting while mentoring technicians and refining SOPs for hardware evaluation, server builds, and data erasure processes.

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JOB OVERVIEW

Experience level

Lead

Location

Garland, TX

Occupation

Network and Computer Systems Administrators

Industry

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Posted

yesterday

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