Communications Advisor-Customer Marketing Comm

Overview As Communications Advisor, you will lead the transformation of social media into a strategic business capability. You will shape an enterprise-wide social operating model, grow industry influence, and scale employee advocacy and expert amplification. You’ll drive measurable impact on reputation, thought leadership and demand generation while embedding social across the business. This role offers a chance to redefine how the company engages with audiences and interprets industry change through innovative content and AI-enabled tools. Compensation / Benefitshealth & welfare programs Thrift Plan (401k)bonus eligibilitycomprehensive benefits package Responsibilities Invent a multi-year social strategy focused on influence rather than channels Build programs that showcase engineers and subject matter experts to increase industry presence Lead social innovation through evaluation of new platforms and AI-assisted content workflows Embed social as an enterprise capability with governance, workflows and training Create scalable content systems and orchestration around strategic priorities Own community and conversation with social listening, engagement strategies and risk management Redefine success metrics to include share of voice, thought leadership and business impact Key requirements 10+ years in social media, digital strategy, communications, brand or content leadership Experience building enterprise-scale social media programs Strong understanding of audience development and influence-building Experience leading cross-functional transformation initiatives Expertise in executive communications and thought leadership Experience managing agencies, technology platforms and analytics programs Demonstrated success driving innovation and organizational changestrong communication and cross-functional collaborationstrategic thinking and stakeholder managementadaptability and change mindsetAI-assisted content creation workflowssocial listening and analytics programsplatform-native content experiences