Personal Injury Intake Specialist

HQ Intake is seeking a highly motivated Legal Intake Specialist with strong sales experience to join our remote team. In this role, you will handle inbound calls and emailed leads from people seeking help from personal injury law firms. This is a work-from-home position with no cold calling. This is a fully remote position and we are recruiting nationwide. We are looking for new rockstars to work our 12:30 PM - 9:00 PM Eastern Time shift, and we are also looking for West Coast candidates to work our 12:30 PM - 9:00 PM Pacific Time shift. Our Legal Intake Specialists screen potential clients, gather case details, build trust quickly, and help qualified callers connect with the legal representation they need. The right candidate is compassionate, persuasive, organized, and comfortable closing on a single call. About HQ Intake HQ Intake supports personal injury law firms nationwide by screening potential clients, identifying strong cases, and helping convert qualified leads into retained clients. Although our team works remotely, we are intentional about building a professional, supportive, and team-oriented culture. We provide the tools, training, and structure needed for our intake specialists to grow in a positive and rewarding work environment. Our Core Values Compassion: Empathy is at the core of everything we do. Accountability: We are responsible for our words, actions, and results. Respect: We treat coworkers, clients, and callers with dignity and professionalism. Integrity: We build trust through honest and responsible actions. Teamwork: We achieve more when we work together.