Call Delivery Change Leader
onemain financialWilmington, DE
Call Delivery Change Leader
onemain financialWilmington, DE
today
Occupations
Dispatchers, Except Police, Fire, and AmbulanceInformation Technology Project ManagersSoftware DevelopersIndustries
Telemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesTelephone Answering ServicesAbout the role
OneMain Financial in Wilmington, DE (and Evansville, IN) seeks a Call Delivery Manager to lead incidents, service requests, and change workflows across the Call Delivery and Voice Technology teams.
You will own intake, prioritization, planning, and validation with business stakeholders, develop standardized processes, and mature ServiceNow/JIRA-based workflows.
The role emphasizes transparency, accountability, and scalable shared services to balance BAU work with strategic enhancements.
Matching similar jobs
JOB OVERVIEW
Experience level
Manager
Location
Wilmington, DE
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE