AV Systems Administrator

Company Overview: A growing manufacturing and technology organization is seeking an AV Systems Administrator to support enterprise collaboration, live events, and IT operations. Based in Los Angeles, California, the company operates in a highly technical, fast-paced environment where reliable audiovisual systems and scalable technology services are critical to daily operations. This role offers the opportunity to combine hands-on AV expertise with systems administration, automation, and IT service delivery.

Role Summary: The AV Systems Administrator will own and support audiovisual and collaboration technologies while serving as a senior technical resource for broader IT operations. This role combines live AV production, Microsoft Teams administration, conference room technology, systems administration, scripting, and IT automation. The ideal candidate has experience running executive and company-wide events while also being comfortable troubleshooting complex IT issues, developing automation, and partnering with infrastructure and security teams.

Key Responsibilities: Manage and support enterprise collaboration and audiovisual platforms, including Microsoft Teams environments. Plan and execute live AV production for executive meetings, company-wide events, presentations, podcasts, and other high-visibility events. Configure, deploy, maintain, and troubleshoot conference room technologies, including audio, video, control, and collaboration systems. Support new conference room deployments, including equipment selection, installation coordination, testing, documentation, and vendor management. Develop scripts and automation using PowerShell, Bash, Python, APIs, webhooks, and related technologies to streamline IT operations. Build and optimize ITSM workflows, integrations, forms, queues, and service automation. Serve as a senior escalation point for complex end-user, systems, and collaboration technology issues. Identify root causes, implement sustainable solutions, and develop technical documentation and operational runbooks. Evaluate and implement AI-enabled support and automation capabilities to improve service delivery. Partner with Security, Infrastructure, DevOps, and other technical teams on cross-functional initiatives.

Work model: On-site, five days per week