CSR Front Office

Company: Cherished Memories Photography

Job Type: Seasonal (June – End of January)

Compensation: $17.00

Location: Palm Desert Moreno Valley Corona Lake Elsinore La Mesa Colton Cypress

About Us: At Cherished Memories Photography, we specialize in capturing life’s most memorable moments, with a strong focus on senior portraits and family photography. We’re a warm, welcoming team dedicated to making our customers feel special every step of the way.

Job Overview: We are looking for a friendly, reliable, and organized Front Desk Customer Service Representative to join our team for the busy season (June through the end of January). This role is key to providing a top-tier experience from the moment customers arrive to the time they select their perfect photo package.

Key Responsibilities: Greet all clients and visitors with a warm, professional welcome Check in clients for their scheduled appointments Collect payments and issue receipts when needed Inform customers about current promotions, offers, and package options Assist clients in scheduling or rescheduling sessions and sales appointments Help guide clients through package selections during dedicated sales appointments Accurately handle cash, card, and other payment transactions Maintain a clean and organized front desk and waiting area Communicate effectively with the photography and sales team to ensure smooth operations Answer phones, respond to inquiries, and follow up with customers as needed

Qualifications: Prior experience in customer service or front desk reception preferred Friendly, patient, and confident with a strong attention to detail Excellent communication and organizational skills Comfortable talking about and selling photography packages Ability to handle cash and operate a point-of-sale system with accuracy Reliable, punctual, and able to work flexible hours including some evenings and weekends Why Join Us? Work in a creative and energetic environment Be a part of capturing milestones and cherished memories Perfect opportunity for seasonal employment with potential for return seasons