French Bilingual Customer Service Representative Job in Hopkins, MN | Robert Half
robert halfHopkins, MN
French Bilingual Customer Service Representative Job in Hopkins, MN | Robert Half
robert halfHopkins, MN
7 days ago
Occupations
Customer Service RepresentativesReceptionists and Information ClerksCounter and Rental ClerksIndustries
Telemarketing Bureaus and Other Contact CentersTranslation and Interpretation ServicesAll Other Professional, Scientific, and Technical ServicesAbout the role
French Bilingual Customer Service Representative We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.
Key Responsibilities:
Provide outstanding customer service in both French and English via phone, email, and other communication channels.
Resolve customer concerns efficiently while maintaining a positive customer experience.
Accurately document customer interactions and update records within company systems.
Process customer orders, account updates, and service requests.
Escalate complex issues when necessary and follow through to resolution.
Meet established performance, quality, and productivity expectations.
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JOB OVERVIEW
Experience level
Junior
Location
Hopkins, MN
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
7 days ago
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