About the role

Desktop Support
Position: Desktop Support
Pay Rate: $17-20
Location: Onsite - Louisville, Kentucky
Duration: 12 months+Key Responsibilities
Provide desktop support to agency users both remotely and in person. Install, troubleshoot, and repair desktops and related hardware/software in a Windows-based environment. Perform basic network troubleshooting. Deliver excellent customer service while supporting end users. Travel within the service area as needed.
Required Qualifications:
  • 1-2+ years of desktop support experience in a Windows environment.
  • Strong customer service and communication skills.
  • Experience with: Desktop installation and deployment
  • Troubleshooting and technical support
  • Hardware and software repair
  • Windows operating systems
  • Basic networking knowledge and troubleshooting skills.
  • Valid driver's license.
  • Ability to lift and carry heavy equipment.
  • Ability to work in uncomfortable positions for extended periods when necessary.
  • Top Skills
  • Desktop Support
  • Windows 10/11 Hardware & Software Troubleshooting
  • Active Directory
  • Microsoft Office 365 Network Troubleshooting (TCP/IP, DNS, DHCP)
  • Customer Service
  • Ticketing Systems
  • Remote Support
  • Device Deployment & Imaging
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policyEverforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at accommodations@apexsystems.com or 804-523-8228.

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JOB OVERVIEW

Salary

$17-20

Experience level

Mid

Location

Louisville, KY

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

today

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