About the role
Seeking an experienced Senior Director of Operations to lead Administrative, Sales, and Installation Operations within a flooring/construction environment. This hands-on leader will drive process improvement, operational efficiency, team performance, customer satisfaction, and business growth.
Key Qualifications: 7+ years of operations leadership experience
Required:
Flooring or construction industry management experience Proven success leading multiple departments and cross-functional teams Strong background in scheduling, field operations, sales support, customer service, and process improvement Experience implementing KPIs, SOPs, and scalable business processes
Responsibilities:
Oversee administrative, sales, and installation operations Improve workflows, scheduling, communication, and project execution Develop performance metrics and accountability standards Lead, mentor, and develop department managers and staff Ensure a seamless customer experience from sale through project completion Drive operational excellence, efficiency, and profitability
Compensation:
Competitive salary, PTO, benefits, and growth opportunity. Must have flooring or construction business management experience.
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JOB OVERVIEW
Experience level
Manager
Location
Matawan, NJ
Occupation
General and Operations Managers
Industry
Flooring Contractors
Posted
yesterday
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