Parking Manager

Location: Norfolk, VA Job Type: Contract (2–3 months)

Pay: $27.36/hour Overview We are seeking an experienced Parking Manager to lead a high-volume parking operations program on a short-term contract basis. This role is ideal for a hands-on leader with a strong background in customer service, revenue operations, and large team management. You will oversee daily parking operations, lead a team of supervisors, and drive initiatives that enhance the overall customer experience.

Key Responsibilities: Manage daily operations of parking garages and surface lots Lead and supervise a team including 8 supervisors and 20+ total staff Ensure efficient staffing, scheduling, and operational readiness Oversee revenue collection, reporting, and compliance with financial controls Provide leadership in employee development, coaching, evaluations, and discipline Participate in and support special event parking planning and execution Address customer issues and complaints while maintaining policy standards Review and prepare operational and financial reports Coordinate with internal teams, merchants, transportation, and public safety partners Promote a culture of safety, accountability, and customer service excellence Qualifications RequiredHigh school diploma or GED Valid driver's license Experience managing teams of 20+ employees Experience working in a customer service and/or revenue-driven environment Preferred 3+ years of supervisory experience in cash handling, revenue collection, or operations Background in parking, facilities, logistics, or similar environments Strong leadership, communication, and organizational skills Experience with reporting, performance management, and process improvement Ability to manage fast-paced, high-volume operations Why Apply? Short-term leadership opportunity with immediate impact Manage a large team in a high-visibility operation Gain experience in operations leadership, revenue management, and event coordination Dynamic, fast-paced environment with meaningful responsibility If you're an experienced operations leader with a track record of managing large teams in customer-facing, revenue-focused environments, we encourage you to apply.