About the role

Role Overview: We are seeking a detail-oriented and technically capable IAM Analyst II to join our Corporate Identity and Access team, embedded within one of our high-growth technology clients. This role owns application integration work, handles escalated access tickets, and serves as a point of coordination between application owners, vendors, and the broader identity team on complex integrations. This position starts as part-time with a clear path to full-time as the engagement grows. It sits at the intersection of IT operations and identity engineering — a great fit for someone who thrives in both execution-focused and relationship-facing work.
Key Responsibilities:
  • Execute and manage SaaS application integrations, including direct coordination with application owners and external vendors on complex configurations
  • Triage and resolve escalated access tickets from the IT Operations team, driving issues to resolution or escalating appropriately
  • Support user lifecycle workflows, including provisioning and deprovisioning across a broad SaaS portfolio
  • Maintain and improve documentation, runbooks, and process guides for integration and access workflows
  • Assist with audit evidence collection and access review activities to support compliance requirements
  • Partner with Security, IT, and People Operations teams to ensure access is governed consistently and at scale
What We're Looking For:
  • Required 2+ years of experience in IT operations, identity and access management, or a closely related field
  • Hands-on experience with Okta or a comparable IAM platform (Azure AD / Entra ID)
  • Experience with SaaS application integrations, including SCIM provisioning and SSO configurations
  • Comfortable engaging directly with application owners and external vendors to troubleshoot and complete integrations
  • Familiarity with IT service management and ticketing systems (Jira, ServiceNow, or similar)
  • Strong attention to detail with the ability to follow and continuously improve established processes
  • Ability to work independently in a remote capacity with minimal supervision
Nice to Have:
  • Basic scripting or automation experience (Python, JavaScript, or similar)
  • Exposure to identity governance and access review processes
  • Experience supporting audit evidence collection in a SOC 2 or similar compliance environment

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JOB OVERVIEW

Experience level

Senior

Location

El Paso, TX

Occupation

Computer Systems Analysts

Industry

Computer Systems Design Services

Posted

yesterday

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