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Software Support Specialist

skills unlimited staffingLittle Rock, AR

2 days ago

Occupations

Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators

Industries

Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management Services
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About the role

Job Description: A provider of document hardware and software solutions seeking Software Support Specialist. This candidate will possess strong communication skills, a proactive approach to problem-solving, and a solid understanding of operating systems, computer networking, and enterprise support tools. The specialist will be the first point of contact for customers regarding document management software.
Duties:
  • Deliver prompt and effective technical support to software users.
  • Support desktop hardware maintenance, including installation, configuration, upgrades, and repairs.
  • Proficient with databases (MS SQL, MySQL) and Microsoft web servers.
  • Backup to in-field IT setup; installing systems and hands on maintenance. Qualifications and Skills
  • Bachelors in Computer Science, or equivalent experience
  • Minimum of 2+ years of experience providing technical support for complex software systems. Knowledge of MS Windows client and server operating systems. Good knowledge of Windows print server management. T-SQL knowledge would be a plus.
  • Demonstrated ability in technical troubleshooting support for software applications or hardware problems.

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JOB OVERVIEW

Experience level

Mid

Location

Little Rock, AR

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

2 days ago

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