Staff ML Engineer: AI Model Optimization & Speech (Remote)

NiCE is seeking a Staff Machine Learning Engineer to join NiCE Labs Research (NLR). You will evaluate and optimize AI models, including speech models, across Cognigy’s agentic systems, and work with NLR to extend evaluation frameworks and build proof-of-concept implementations. You will collaborate with cross-functional teams, monitor state-of-the-art models, and design robust evaluation protocols. Ideal candidates hold an MS in a relevant field, have 3+ years of hands-on ML experience, and are