Customer Support Specialist
kensoftNew York, NY
Customer Support Specialist
kensoftNew York, NY
2 days ago
Occupations
Customer Service RepresentativesComputer User Support SpecialistsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Telemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesCustom Computer Programming ServicesAbout the role
We are seeking a friendly, reliable, and customer-focused Customer Support Specialist to join our team remotely. This is an excellent opportunity for individuals looking for flexible part-time work while developing valuable communication, problem-solving, and customer service skills. No prior experience is required. Training and support will be provided. Requirements/Responsibilities
Key Responsibilities:
- Respond to customer questions and requests in a professional and timely manner
- Provide accurate information and helpful solutions
- Assist customers through email, chat, phone, or other communication channels
- Resolve basic customer concerns and escalate complex issues when necessary
- Maintain accurate customer records and update information as needed
- Follow company procedures and customer service guidelines
- Communicate effectively with team members
- Help create a positive and professional customer experience
Qualifications:
- Strong written and verbal communication skills
- Friendly, professional, and positive attitude
- Good attention to detail
- Reliable and dependable
- Comfortable using computers, email, and online communication tools
- Ability to work independently in a remote environment
- Willingness to learn and receive feedback
- Previous customer service experience is a plus, but not required
Benefits & Perks:
- Part-time remote position
- Flexible scheduling
- Entry-level opportunity
- Training and ongoing support
- Health, Dental Insurance, and 401KOpportunities for professional development
- Work-from-home flexibility
- Supportive team environment
- Opportunity to build valuable customer service and communication experience
Matching similar jobs
JOB OVERVIEW
Experience level
Junior
Location
New York, NY
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE