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About the role

360 Direct Access is seeking a dedicated Customer Support Representative specializing in American Sign Language to assist Deaf and Hard of Hearing callers via video, chat, and email. You will be trained to deliver high-quality support and address issues using ASL and written English, with an emphasis on empathy and clear communication. Ideal candidates have ASLPI 3+ or pass screening, 1–2 years in customer support, and strong problem-solving skills.

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JOB OVERVIEW

Experience level

Junior

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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