PERSEC Assistant Services / Customer Service Relationship Manager II

Responsibilities: Responsible for providing record and file management support for adjudicative processing. Record and file management support includes, but is not limited to, assembling, digitization, storing, retrieving, and access control of records, files, and pertinent work areas. Responsible for the receiving, screening, validation and processing of documents and case files. Interact directly with SECCEN customers via telephone and email correspondence. Responsible for the performance of electronic fingerprint recording, when required, as part of the data validation and tracking support for the adjudicative process. Deliver complete and accurate case file packages to the government that are ready for further adjudicative processing based on applicable handbooks and processing guides. Participation, possibly in both writing and review, in the bid and proposal process for Core 4ce's strategic growth portfolio. This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

Requirements: High School Diploma Background in Administrative support, file management and customer service. Excellent written and oral communication skills to provide clear communication and ability to establish relationships and contacts and interact professionally with government personnel. Active Secret Clearance is required. We Offer:401(k) with 100% company match on the first 6% deferred, with immediate vesting Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core 4ce Unlimited access to training and certifications, with no pre-set cap on eligible professional development Tuition assistance for job-related degrees and courses Paid parental leave, PTO that grows with tenure, and generous holiday schedules Got a big idea? At Core 4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing. Join us to build a career that matters—supported by a company that invests in you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.*Core 4ce provides the listed pay range for this position as a general guideline only and not as a guarantee of compensation or salary. Final offers may take into account a variety of factors, including, but not limited to, job responsibilities, education, experience, knowledge, skills, abilities, internal equity, market data alignment, any applicable collective bargaining agreement, and other legal requirements. Salary Range$21.50 - $22.50 Salary CurrencyUSDSalary Type Hourly