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Field Service Engineer (Miami, FL)

becton dickinsonMiami, FL

today

Occupations

Electrical and Electronics Repairers, Commercial and Industrial EquipmentInstallation, Maintenance, and Repair Workers, All OtherSales Engineers

Industries

Commercial and Industrial Machinery and Equipment Repair and MaintenanceElectronic and Precision Equipment Repair and MaintenanceEngineering Services
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About the role

Field Service Engineer As a Field Service Engineer, you will have the opportunity to gain expertise and become the SME for our Flow Cytometry instruments (Clinical Cell Analyzer and Research Cell Analyzers)
Territory: Miami, FL
Main responsibilities will include: Provide field-based and remote technical support to customers and colleagues in line with relevant training and experience. Carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on Flow Cytometry instrumentation. Diagnose electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques. Determine the most cost-effective repair/solution to ensure minimum downtime. Perform instrument certifications (IQ/OQ).Actively manage your car stock, ensuring all necessary spare parts and tools are available. Effective management of technical escalations. Works toward service metrics as defined by the Service Organization
Requirements:
  • Degree in Electrical Engineering or extensive relevant experience as a Field Service Engineer.
  • Full US driving license
  • Currently living within a daily commutable distance of Downtown Atlanta Georgia.
About you:
  • A proactive approach with the ability to take lead if the situation requires it. IT knowledge
  • Flow Cytometry experience is a plus
  • Experience working in the Telecoms, Robotics, Automation, and Medical Devices industries
  • The ability to process knowledge across multi-modular and diverse product ranges
  • Deliver high levels of customer service
Physical demands: This is a full-time position, with evening work required as job duties demand. This job entails traveling to and from a customer site each day. An individual should be able to lift 50lbs, and be able to work in a standing position for a prolonged period of time.

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JOB OVERVIEW

Experience level

Senior

Location

Miami, FL

Occupation

Electrical and Electronics Repairers, Commercial and Industrial Equipment

Industry

Commercial and Industrial Machinery and Equipment Repair and Maintenance

Posted

today

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