IT Asset Recovery Leader

virtual vocationsNew York, NY

8 days ago

Occupations

Computer and Information Systems Managers Information Technology Project Managers Business Continuity Planners

Industries

Repossession Services Other Computer Related Services Electronic and Precision Equipment Repair and Maintenance

About the role

Managing the end-to-end recovery process of IT assets, the full-time IT Asset Recovery Leader will oversee the retrieval of laptops, peripherals, and related hardware from departing employees in a remote work environment, ensuring compliance and efficiency while driving innovative recovery strategies.

Key Responsibilities: Manage the full asset-recovery workflow for voluntary, involuntary, and no-show cases across the workforce Coordinate reverse logistics and track devices from separation to physical receipt, addressing escalations as needed Produce recovery dashboards and KPIs for leadership, focusing on recovery rates and cost efficiency

Required Qualifications: 5+ years of experience in IT asset management, reverse logistics, or offboarding within a BPO or large distributed work-at-home environment Proven track record of improving asset recovery rates in high-attrition settings Hands-on experience with enterprise ITAM/CMDB platforms and familiarity with MDM/endpoint management tools Strong cross-functional coordination skills across HR, Payroll, IT, and Legal Data-literate with proficiency in Excel and BI tools for reporting and reconciliation

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JOB OVERVIEW

Experience level

Manager

Location

New York, NY

Occupation

Computer and Information Systems Managers

Industry

Repossession Services

Posted

8 days ago

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