Service Desk Lead: ITIL-Driven Team Coach
pipe recruitRaleigh, NC
Service Desk Lead: ITIL-Driven Team Coach
Occupations
Computer and Information Systems ManagersComputer User Support SpecialistsComputer Systems AnalystsIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesTelemarketing Bureaus and Other Contact CentersAbout the role
A technology service provider is seeking a Service Desk Consultant/Lead in Raleigh, NC. This role involves leading the IT service desk operations and ensuring efficient resolution of technical issues while improving overall service delivery. The ideal candidate will have over 5 years of experience in IT support roles, with strong leadership and technical skills. Responsibilities include managing the service desk team, implementing best practices, and optimizing processes to enhance user experience and efficiency.
Matching similar jobs
JOB OVERVIEW
Experience level
Lead
Location
Raleigh, NC
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
5 days ago
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE (opens in a new tab)