Voice QA Specialist - Night Shift, Growth & Bonuses
amigos bpoNew York, NY
Voice QA Specialist - Night Shift, Growth & Bonuses
amigos bpoNew York, NY
4 days ago
Occupations
Quality Control AnalystsQuality Control Systems ManagersSoftware Quality Assurance Analysts and TestersIndustries
Telephone Answering ServicesTelemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesAbout the role
Amigos Bpo LLC is seeking a Voice Quality Assurance Specialist to monitor live calls, analyze interactions, and drive improvements in our US-based call center. The role requires strong listening skills, excellent English, and the ability to work night shifts.
You will score calls, provide feedback, participate in calibration, and prepare daily reports. A Bachelor's degree is preferred and at least 1 year QA experience in a BPO is required.
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JOB OVERVIEW
Experience level
Junior
Location
New York, NY
Occupation
Quality Control Analysts
Industry
Telephone Answering Services
Posted
4 days ago
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