Office Assistant Receptionist/Retail

Responsibilities: Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services)Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Answer phones and emails Capable of multitasking and working in a fast paced environment Keep common work area clean Skills Bilingual English/Spanish Punctual and reliable Proven work experience as a Retail Sales Representative, Sales Associate or similar role Understanding of the retail sales process Familiarity with consumer behavior principles Knowledge of inventory stocking procedures Basic math skills Track record of achieving sales quotas Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Flexibility to work various shifts High school degree