About the role

Collections Specialist
Pay Rate: 32.00/hr. This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs business to business collections while working with management and sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.
Key Responsibilities:
  • Improve Day Sales Outstanding (DSO) to current company monthly/yearly goal
  • Ensure all past due accounts have been contacted while enforcing agreed payment terms
  • Work with customers to schedule payment arrangements on upcoming and past due invoices
  • Convert accounts to ACH/checks from credit card payments as well as promote electronic invoicing
  • Update account information to ensure contact and other required information is current
  • Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
  • Communicate with field personnel to discuss any problem accounts/situations to meet a common goal

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JOB OVERVIEW

Experience level

Junior

Location

Redwood City, CA

Occupation

Bill and Account Collectors

Industry

Collection Agencies

Posted

8 days ago

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