Remote Customer Service Supervisor - Lead & Mentor
progressive leasingNew York, NY
Remote Customer Service Supervisor - Lead & Mentor
progressive leasingNew York, NY
5 days ago
Occupations
First-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Non-Retail Sales WorkersIndustries
Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and LeasingPassenger Car RentalTelemarketing Bureaus and Other Contact CentersAbout the role
Progressive Leasing is seeking a Supervisor - Customer Service to mentor a team delivering world-class customer experiences. This remote role (within 60 miles of Draper, UT) supports customers via calls, while also documenting account details and guiding performance to exceed service levels.
You will lead by example, train staff, and use AI-enabled tools as the department evolves, with evening and weekend hours required.
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing
Posted
5 days ago
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