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Administrative Assistant

movement solutionsGreenville, SC

4 days ago

Occupations

Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveMedical Secretaries and Administrative AssistantsExecutive Secretaries and Executive Administrative Assistants

Industries

Offices of Physical, Occupational and Speech Therapists, and AudiologistsOffices of All Other Miscellaneous Health PractitionersAll Other Outpatient Care Centers
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About the role

Administrative Assistant Movement Solutions is looking for an Administrative Assistant to join our team. This person will work to support the daily operations of the office and build relationships with prospective patients. The ideal candidate for this role has experience with inside sales, following up with prospects, and communicating with a team. He/she should also be comfortable with day-to-day administrative tasks, learning new software, meeting deadlines, and adapting to changing needs.
Responsibilities:
  • Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.
  • Build out and maintain processes to keep files and office supplies organized and easily accessible.
  • Act as point person for clients of our practice.
  • Persistent follow-up via phone, email, and text.
  • Ability to make quality phone calls (be able to listen for ~20 minutes so our patients feel heard)
  • Keep accurate records of phone calls and follow-ups.
  • Send follow-up emails to support phone calls.
  • Reactivate past patients.
  • Put together/process follow-up packages ("WOW" boxes).Prepare itemized receipts.
  • Schedule patients using electronic software.
Requirements:
  • High school diploma 1-2 years experience as an administrative assistant, secretary, or receptionist preferred
  • Strong organizational, communication, and time-management skills
  • Proven ability to work in a fast-paced environment
  • Positive, high-energy attitude
  • Resourcefulness, creativity, and problem-solving skill set
  • Familiarity with office equipment (i.e. printers, fax machines, projectors)
Proficiency in learning new softwareable to handle objections/rejections and persistence in follow-upproficient in computer skillscomfortable speaking to strangers and hesitant patientsgood storyteller/conversationalistlistening and empathy towards othersgoal-oriented/likes key performance indicators
About Us: We are a small physical therapy practice located at 115 Pelham Road, Unit 12, in Greenville, SC 29615.We focus on helping active adults, ages 40-60+, in Greenville, SC overcome pain and injury and get back to an active life without medications, injections, or surgery. We teach our patients how to use their bodies and educate them on the contributing factors to pain. We are out of network with all insurance companies. This means our patients receive the care they deserve so they can reclaim their active lives. Value Alignment:
  • You should have a history of demonstrating our core values in your professional life:
  • Providing a WOW Experience
  • People First Patient Second
  • Building Lasting Relationships
  • Connecting with the WHYAnticipating Unstated Needs
  • Embracing and Driving ChangeBeing Passionate and Determined
  • Creating a Positive Team and Family Spirit
  • Pursuing Growth and Learning
  • Communicating Openly and Honestly

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JOB OVERVIEW

Experience level

Mid

Location

Greenville, SC

Occupation

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Industry

Offices of Physical, Occupational and Speech Therapists, and Audiologists

Posted

4 days ago

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