Bilingual Dispatcher

sms transportation servicesLos Angeles, CA

9 days ago

Occupations

Dispatchers, Except Police, Fire, and Ambulance First-Line Supervisors of Transportation Workers, All Other Public Safety Telecommunicators

Industries

All Other Transit and Ground Passenger Transportation Bus and Other Motor Vehicle Transit Systems Other Support Activities for Road Transportation

$16.00 - $17.00

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About the role

Bilingual DispatcherSMS Transportation Services Inc - Los Angeles, CAOverviewSalary Range $16.00 - $17.00

Description: The Dispatcher position is directly responsible, under supervision, to provide communication and support services to drivers and clients.

Responsibilities:

Supervise drivers in directions and immediate situations.
Coordinates dispatching of drivers by receiving and transmitting radio calls.
Inputs and retrieves computer data quickly.
Answers questions and provides information to the drivers and clients over the telephone.
Makes entries into automated computer system.
Maintains accurate, up-to-date files and logs.
Assists drivers in ensuring clients are delivered in a timely manner.
Assemble schedules for the following day of service
Clearly document all cancellations and no shows.
Assist in other departments as needed
Effectively communicate any problems or issues with managers as situations arise

Qualifications:

Pre-Requisites (experience/training/education/certifications):CDL required
Paratransit experience highly preferred
High school degree or G.E.D.At least 3 years of field experience or equivalent. Uses good judgment in making decisions in emergency and routine situations.
Effective oral and written communication skills.
Excellent organization and multi-tasking skills
Ability to effectively interpret contract rules and requirements
Ability to effectively decipher maps
Demonstrated excellent written and oral communications and organizational skills.
Bilingual English and SpanishPERSONAL QUALITIESMust have a pleasing personality and ability to get along with adults. Ability to deal effectively with a wide variety of personalities in situation requiring diplomacy, friendliness, confidentiality, poise, tact and good judgment.
PHYSICAL ABILITIESMust be able to pass pre-employment.

LICENSESCDL

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JOB OVERVIEW

Salary

$16.00 - $17.00

Experience level

Junior

Location

Los Angeles, CA

Occupation

Dispatchers, Except Police, Fire, and Ambulance

Industry

All Other Transit and Ground Passenger Transportation

Posted

9 days ago

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