Field Coordination Manager
virtual vocationsNew York, NY
Field Coordination Manager
virtual vocationsNew York, NY
9 days ago
Occupations
First-Line Supervisors of Construction Trades and Extraction WorkersProject Management SpecialistsConstruction ManagersIndustries
Custom Computer Programming ServicesTelemarketing Bureaus and Other Contact CentersAdministrative Management and General Management Consulting ServicesAbout the role
Leading real-time field support and escalation management, the full-time Field Coordination Manager will ensure seamless execution of field operations by resolving issues, supporting field teams, and enhancing the customer experience in a remote environment.
Key responsibilities:
Own all real-time field support and escalation management
Act as the primary point of contact for urgent scheduling conflicts and field issues
Lead, coach, and develop a team focused on high-quality support execution Required qualifications 2+ years of experience in customer support, field operations, or coordination roles
Experience managing high-volume support environments
Experience leading or coaching teams
Strong communication and problem-solving skills
Experience with CRM and support tools (Salesforce preferred)
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JOB OVERVIEW
Experience level
Senior
Location
New York, NY
Occupation
First-Line Supervisors of Construction Trades and Extraction Workers
Industry
Custom Computer Programming Services
Posted
9 days ago
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